Privacy Policy

Minpetpet Privacy Policy

Last updated: June 10, 2022

We respect the personal information of our users, and we will take appropriate security measures in strict accordance with the relevant laws and regulations to protect your personal information in a secure and controlled manner. In view of this, the service provider of this website (hereinafter referred to as "we") has formulated this Privacy Policy (hereinafter referred to as "Privacy Policy") and reminds you that.


I. The information we may collect


1. In order to better provide you with goods or services, we may collect information about the services you use and how you use them, and link this information to.

(i) Personal-related information: such as phone numbers, email or account information, etc.

(ii) Device information: We may receive and record information about the device you are using (such as device model, operating system version, device settings, unique device identifiers, and other hardware and software characteristics), information about the location of the device (such as IP address, GPS location, and sensor information such as Wi-Fi access points, Bluetooth, and base stations that can provide relevant information) based on the specific permissions you have granted in the installation and use of the software. (iii) Log information: When you use the device, you can use the log information to log the device.

(iii) Log information: When you use our services, the system will automatically collect the details of your use of our services and keep them as relevant web logs. For example, the content of your search queries, IP address, type of browser, telecommunication carrier, language used, date and time of access, and records of web pages you visit.


Please note that separate device information, log information, etc. is information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person or use it in combination with personal information, such non-personal information will be treated as personal information for the duration of the combined use, and we will anonymize and de-identify such personal information unless we obtain your authorization or unless otherwise required by law or regulation.


In order to show you the order information generated, we will collect the order information generated in the process of using our services for the purpose of showing you and facilitating your management of the order.


In order to contact you or help you solve problems, or to record the relevant problems and results, we will record your communication information, such as the account number, communication time, data, and length of communication.


2、We may collect your personal information through indirect means


In order to confirm the status of transactions and provide you with after-sales and dispute resolution services, we may collect your transaction, payment, and logistics information related to the progress of transactions through the transaction partners, payment institutions, logistics companies, etc. that you choose based on the transactions, or share your transaction information with the above-mentioned service providers.


If you refuse to provide the above information or refuse to authorize, you may not be able to use our corresponding services or display the relevant information, but it will not affect services such as browsing and searching.


II. Purposes for which we collect and use information


We will collect and use your personal information for the following purposes.


1、Become our registered user

In order to become our registered user so that we can provide services to you, you need to provide your cell phone number, and e-mail address, and create a user name and password. If you only need to use basic services such as browsing and searching, you do not need to register as our user and provide the above information.


2、Information push


In order to improve our products or services and provide you with personalized information search and transaction services, we will extract your browsing and search preferences, behavioral habits, location information, and other characteristics based on your browsing and search records, device information, location information, order information, and display and push information based on the characteristic tags for indirect crowd profiling.


If you do not want to receive the push information we send you, you can unsubscribe at any time in accordance with the relevant prompts.


3、Providing goods or services to you


In order to facilitate the delivery of goods or services to you, you need to provide the name of the consignee, the address of the consignee, the contact phone number of the consignee, ID card information, etc. If we entrust a third party to deliver to you, we will share the above information with the third party. If you refuse to provide such information, we will not be able to complete the relevant delivery service. You may order goods or services for others through the Site, and you will need to provide the aforementioned personal information of the actual person who ordered the goods or services. Before providing us with the aforementioned personal information of the actual subscriber, you need to ensure that you have obtained his or her authorized consent.


4、Provide you with security protection


In order to improve the security of your use of the services we provide, to protect you or other users or the public from infringement of personal property, to better prevent phishing sites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, to more accurately identify violations of laws and regulations or the rules of the relevant agreements on this site, we may use or integrate your personal information, transaction information, device information We may use or integrate your personal information, transaction information, equipment information, relevant network logs and information that our partners have obtained your authorization or shared in accordance with the law to make a comprehensive judgment of your account and transaction risks, to verify your identity, to detect and prevent security events, and to take the necessary records, audits, analysis and disposal measures in accordance with the law.


III. How we collect information


       We or our third-party partners may use our own cookies to ensure the proper functioning of our website, to provide you with a better visiting experience, and to recommend content that may be of interest to you. cookies help us to identify you as our registered user or to save the information you provide to us about your preferences or other information, and we will provide you with optimized advertising related to you based on your information. provide you with optimized advertising that is relevant to you. You may manage or delete cookies according to your preferences.


How we protect the security of your personal information


1. We have taken reasonable and feasible security measures to protect the security of your personal information from unauthorized access, public disclosure, use, modification, damage, or loss in accordance with industry standards. For example, the exchange of data between your browser and server (such as credit card information) is protected by SSL (Secure Socket Layer) protocol encryption; we use encryption technology to enhance the security of personal information; we use trusted protection mechanisms to prevent malicious attacks on personal information; we deploy access control mechanisms and make every effort to ensure that only authorized personnel has access to We will also hold training courses on security and privacy protection to enhance employees' awareness of the importance of protecting personal information.

2. The Internet is not an absolutely secure environment, and due to technical limitations and the possible existence of various malicious means, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information.


Please note that the information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even personal sensitive information, which will remain in the public domain as long as you do not delete the shared information; even if you delete the shared information, the information may still be independently cached, copied or stored by other users or third parties not under our control, or kept in the public domain by other users or such The information may be independently cached, copied or stored by other users or third parties not under our control, or kept in the public domain by other users or such third parties. Please consider more carefully whether to share or even publicly share relevant information when using our services.


V. Personal Information of Minors


Minors are not allowed to create their own accounts without the consent of their parents or guardians. We recommend that minors encourage their parents or guardians to read this Privacy Policy carefully and to use our services or provide us with information with the consent of their parents or guardians.


In cases where we collect personal information from minors with the consent of their parents or guardians to use our products or services, we will only use, share, transfer or disclose this information as permitted by law or regulation, with the express consent of their parents or guardians, or as necessary to protect the minor.


VI. Information Collected without Authorized Consent



 According to the relevant laws and regulations, your authorized consent is not required for the collection of your personal information in the following cases.

1、Related to national security, national defense security.

2、Related to public safety, public health, and significant public interests

3、Related to crime investigation, prosecution, trial and execution of judgments, etc.

4, for the purpose of safeguarding the life, property, and other significant legitimate rights and interests of the subject of personal information or other individuals but where it is difficult to obtain your consent.

5、The personal information collected is disclosed to the public by yourself.

6、The personal information is collected from legitimate public disclosures, such as legitimate news reports, government information disclosure, and other channels.


7、Other cases stipulated by laws and regulations.


VII. We may share your personal information


We have great respect for users' personal information and will not sell or rent any of your information to third parties to meet their marketing purposes. We will share your information with third parties only under the following circumstances.

1. To trusted partners who provide your personal information: We engage other companies and individuals to perform certain functions on our behalf. Examples include: delivering packages, sending letters, emails, or text messages, removing duplicate information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid search lists and links), processing credit card payments, and providing customer service. They have access to information about you that is necessary to perform their duties but may not use this information for any other purpose.

2. Business Transfers: We may sell or acquire stores, subsidiaries, or business units in order to continue to develop the business of the Site. In these transactions, user information is usually part of the assets of the transferred business, but this information (unless, of course, the user consents otherwise) remains subject to the commitments made in any privacy statement that existed prior to the transfer. If this site or its affiliates or all of their respective assets are acquired, your information shall be part of the transferred assets.

3. In accordance with the requirements of laws and regulations or the requirements of administrative or judicial authorities.

4. To maintain the legitimate rights and interests of this website and its affiliates or users.

5. If you are an eligible IPR complainant and have filed a complaint, disclose it to the respondent at the respondent's request so that both parties can deal with possible rights disputes.

6. Only share your information in order to provide the services you need or to handle disputes or controversies between you and others. For example, if any party to a transaction you create on the Site fulfills or partially fulfills its obligations under the transaction and makes a request for disclosure of information, we will provide that user with the necessary information, such as the contact information of its counterparty, as appropriate, in order to facilitate the completion of the transaction or the resolution of the dispute.

7. If you have violated the relevant laws and regulations of Hong Kong or the relevant agreements or relevant rules of this website, you need to disclose it to a third party.

8. With your consent or authorization: In addition to the above, you will be notified when information about you is likely to be disclosed to a third party and you will be given the opportunity to choose not to share this information with the third party.


VIII. How you manage your personal information


Subject to the exceptions provided by law or regulation, you may access your personal information yourself by


Account information - If you wish to access or edit your account's basic personal and payment information, change your password, etc., you may do so by logging in to your account through the "Personal Center".


 Order Information: You can access your order history, transaction history, etc. on this website.


If you are unable to access such personal information through the above path, you may contact us at any time through our customer service. We will respond to your request for access within 10 business days. 


IX. Changes to this Privacy Policy


The terms of our privacy policy may change from time to time. For significant changes, we will provide a prominent notice (including a prominent notice on our home page or an email, or even a pop-up notice to you). By continuing to use our Services, you agree to be bound by the revised Privacy Policy.